The second-hand marketplace Members Share Anger Regarding Sizing Changes

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.

The platform stated the updated approach better aligns with other platforms.

They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Size Classification Modifications

Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.

Shopper Stories

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Manual Updates

Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.

Hannah Smith
Hannah Smith

A cultural analyst and writer passionate about exploring the intersection of technology and human experience, with a background in digital media.